Please read these terms of sale carefully.
You will be asked to expressively agree to these terms of sale before you place an order for the products from our website.
i. The greatest care has been taken in the development of the iPro Sport Isotonic drink and its content. However no warranty of any kind is given or implied, except that there has been wilful negligence. To the greatest extent permissible in law, iPro Sport Management Limited and associated parties, their directors and employees should not be liable for any loss or claim arising directly or indirectly from the use of this website, except in the case of wilful negligence of the company, its directors or employees.
ii. In these terms of sale “we” means iPro Sport Management Limited and “us” and “our” will be construed accordingly;
“supplier” is iPro Sport Management Limited
“buyer” or “purchaser” means (You) the individual or organisations who buys or agrees to buy the service from us the supplier;
“product” is the iPro Sport Isotonic drink or other products that the buyer agrees to buy from the supplier;
“consumer” should have the meaning as scripted in Section 12 of the Unfair Contract Term Act 1977;
“contract” is the contract between the supplier and purchaser providing product which is under these terms of sale as referred to above.
“terms of sale” are the terms and conditions for providing the new product set out in this agreement;
“website” means www.iprosport.com
These terms and conditions should not affect the buyer’s statutory rights as a consumer. These terms and conditions shall apply to all contracts that provides products by the supplier to the buyer and will take precedents over any other communication or documentation provided by the buyer.
Any changes to these terms of sale are not applicable unless agreed in writing by the supplier. Any complaints should be addressed to the supplier’s address.
iii. Any orders for products shall be deemed to be an offer by the buyer to purchase products in line with the terms of sale and are subject to acceptance by the supplier. The supplier may decide not to accept an order without providing a reason;
iv. The advertising of products on our website constitutes an “invitation to treat”, and the buyers order for products constitutes a contractual offer. No contract will come into force between the supplier and the buyer unless and until we accept your order in accordance with the procedure detailed below:
you must add any of the products you wish to purchase to your shopping cart, then proceed to checkout;
if you are a new customer you must create an account with us and log in;
if you are an existing customer, you enter your login details;
once you are logged in you must confirm your order and consent to these terms of sale, you will then be transferred to the payment or paypal website to handle your payment. The contract becomes binding when we accept your order and you receive an acknowledgement via email, or that we confirm that we are able to meet your order by telephone, email or letter;
At this time payment will also be taken.
You must abide by all terms and conditions for any subsequent orders placed, and if there are any changes to the buyer’s status then this agreement will be terminated and the buyer must enter into a new agreement with the supplier.
This drink is registered and approved by Informed Sport, which the supplier will ensure is maintained during the period of your order.
2. Price and payment
Price for products are quoted on the website. The total purchase price will be displayed in the buyer’s shopping cart prior to confirming the order; in addition to the price of the product, you will have to pay a delivery charge and VAT if applicable on the order form when you pay for the product.
All payments must be made upon submission of the order and before the products can be delivered. We may withhold the products and/or terminate this contract if the payment is not received from you on time, in full, or in clear funds; payments for all products must be made through the approved payment process.
Price on products can be changed at any time, but changes will not affect contracts which have come into force;
If the payment is not paid on time or any payment is rejected or refused, the amount that is owed will be viewed as overdue and the supplier will be entitled to immediately stop the provisions of the appropriate service and/or cancel the contract with you until payment has been received in full clear funds.
If it is not brought to the supplier’s attention before the goods have been dispatched then the supplier will be entitled to demand statutory interest upon any late payment.
After the order is received by the supplier, you receive an order form with the delivery of the amount of product required by the buyer; the supplier reserves the right to withdraw the product from the website at any time; the supplier reserves the right to update prices on the website, which cannot be guaranteed for any period of time.
The buyer cannot rely on any previous offers or deals displayed on the website save for that which is currently displayed at the time of the order being placed. The supplier will endeavour to ensure prices are correct at the point of which the buyer places an order on the website. The supplier will not be liable for withdrawing the product from the website or for refusing to process an order.
3. Delivery policy
The supplier will arrange for the products to be delivered to the address for delivery indicated in your order. The delivery is carried out by a service provided which is a separate entity to iPro Sport Management Limited.
The supplier will begin to perform the service of dispatching goods within forty-eight (48) hours of the order being confirmed (unless otherwise informed). However, we cannot guarantee delivery by a particular date. We do however guarantee unless there are exceptional circumstances all deliveries of products will be dispatched within forty-eight (48) hours of receipt of payment and the date of our order confirmation (unless otherwise informed). We advertise that orders received prior to 11am will be dispatched the following working day and orders received after the said time will be dispatched within two (2) working days, unless upgraded. This is our expectation; however we do not guarantee this.
We are unable to guarantee next day delivery for any orders.
4. Your warranties
You warrant to us that:
You are legally capable of entering into a binding contract, and you have full authority, power and capacity to agree to these terms of sale;
The information providing your order is accurate and complete;
You will be able to accept delivery of the products at the address provided by you;
You are a resident in England, Wales or a country listed for acceptable deliveries;
You are at least eighteen (18) years of age;
The address and all personal information and information in relation to delivery is correct.
5. Risk and ownership
The products will be at your risk from the time of delivery. Ownership for the products will only pass to you upon the latter of either:
Delivery of the products
Receipt by us of the full payment of all sums due in respect of the product (including delivery charges)
We will be entitled to recover payment for the products even where ownership is not passed to you.
6. Age of consent for use of service
The products may only be purchased by persons aged eighteen-seventy (18-70) the buyer will be asked when placing an order to declare that they are of the appropriate legal age to purchase the product.
If the supplier discovers that the buyer is not legally entitled to order the product, the supplier shall be entitled to cancel the order immediately, without notice.
7. Cancellation and returns policy
Your right to cancel an online or home shopping order, under the Distance Selling Regulations specifically the Consumer Protection (Distance Selling) Regulations 2000, you can cancel your order at any time from the moment you place your order up to seven (7) working days from the day after you receive it. There are some products you cannot return if you simply change your mind; in this instance the seal or packaging have been tampered with after you have accepted delivery of the product.
Due to our quick dispatch system, the buyer has the right to cancel their order prior to it being dispatched without incurring any costs, on the agreement that the consumer gives a notice of cancellation to the supplier in writing, or any other person previously notified by the consumer as a person to whom notice of cancellation may be provided by, the notice of cancellation shall operate to cancel the contract. A seven (7) day cooling off period does not include this product as it is sold for human consumption.
Cancellation terms for agreed order cancellations/returns:
If the products have not been dispatched a full reimbursement will be made within five (5) working days of cancellation notice with no delivery or cancellation fee due;
If goods have been dispatched and order cancellation agreed, reimbursement will be completed on the return of the product on the understanding that they are returning the product in its original packaging and they have not tampered with it in any way or form. Products must be received back within ten (10) days of notice of cancellation and reimbursement will be made within a period not exceeding thirty (30) days, beginning with the day on which the product is received by the supplier.
If goods have been dispatched prior to receiving your notice of cancellation the buyer is responsible for any delivery fee and any costs incurred for returning the goods. Reimbursement will not be made until goods are received in their original packaging and have not been tampered with in any way. The supplier reserves the right to charge the handling and management fee of 10% that will be deducted from the value of any returned product. The handling, delivery and management charge will be waived if the products have been sent in error or are faulty.
Once goods are specified as delivered or returned products becomes responsibility of the buyer. We recommend any proof of posting is kept to ensure non-received products can be claimed for by your chosen delivery provider.
If returned goods are lost in transit, not received, received back, not in the original packaging and are considered to have been tampered with, damaged in transit or damaged whilst in the customer’s possession, the supplier reserves the right to waive the above agreement and will not provide reimbursement. In these circumstances the customer will be given the opportunity to recover the goods and incur any redelivery fee.
The buyer is responsible for checking the delivery at the time of receipt. Upon accepting the delivery the buyer is confirming that the product has been delivered in a satisfactory condition and in accordance with your order. Therefore supplier will not guarantee that payment will be refunded unless the buyer can show the damage or missing products occurred prior to you receiving the goods.
8. International Deliveries
International deliveries are not always traceable or signed for therefore the above statement will apply in all cases but the goods ordered become the buyer’s responsibility once dispatched and before delivery. Any fees incurred by iPro Sport Management Limited for delivery will be recovered from the monies paid.
9. Reimbursement terms for agreed returns
Products purchased from our website cannot be returned unless the products are sent in error or unfit for consumption.
The supplier can in exceptional circumstances agree to the return of the product and refund the monies received for goods that:
The whole order is returned within fourteen (14) days of the date dispatched unless otherwise agreed with the supplier;
All items are unaltered/undamaged and fit for resale;
Unless a product purchased is sent in error or unfit for consumption in returning products is the responsibility of the buyer. We recommend any proof of posting is kept to ensure non-received products can be claimed for by your chosen delivery provider. If goods are lost in transit, not received, received back not in original packaging and/or tampered with or damaged in transit or damaged whilst in the buyer’s possession, the supplier reserves the right to waive the above agreement and will not provide reimbursement. In these circumstances the customer will be given an opportunity to recover the goods and incur any redelivery fee;
If the buyer does not return the product then the supplier will be entitled to recover the goods and the buyer will bear the costs of any transportation;
The delivery fee for goods returned is not refundable or any further delivery fees incurred for placing or returning the said product. These costs are the responsibility of the buyer. A handling and management charge of 10% will be deducted from the value of any returned goods if the order is completely cancelled. The handling, delivery and management charges will be waived if the products have been sent in error or are faulty. Refund monies due will be processed using the same method of payment used by the buyer within thirty (30) days of receiving the returned goods. All bottles contain essential date, the manufacturing details, the composition and nutritional details are found via our website or can be provided in writing.
10. Limitations for liability
Except as may be implied by law where the buyer is dealing as a consumer, in the event of any breach of these terms of sale by the supplier the remedies of the buyer shall be limited to damages which shall in no circumstances exceed the price of services and the supplier shall under no circumstances be liable for any indirect, incidental or consequential lost or damage whatsoever. Nothing in these terms and conditions shall exclude or limit the liability of you or the supplier for death or personal injury resulted from the negligence or that of the supplier’s agents or employees. No waiver by the supplier (whether express or implied) enforcing any of its right under this agreement shall prejudice its right to do so in the future. The supplier shall not be liable for any delay or failure to perform any of its obligations if the delay or failure results from events or circumstances outside its reasonable control, including but not limited to acts of God, strikes, lock outs, accidents, war, fire or failure of any communications, telecommunications, computer systems or logistical systems and the supplier shall be entitled to a reasonable extension of its obligations. In any term of provisions of these terms of sale it is held invalid, illegal or unenforceable for any reason by any Court of competent jurisdiction such provisions shall be severed and the remainder of the provisions hereof shall continue and affect as if the terms of sale had been agreed with the invalid, illegal or unenforceable provision eliminated.
11. Change of terms of sale
The supplier shall be entitled to alter these terms of sale at any time but this right shall not affect the existing terms of sale accepted by the buyer upon making a new purchase or any renewal of the service which will be subject to the supplier’s current terms of sale at the time of renewable.
12. Governing law and jurisdiction
These terms of sale shall be governed by and construed in accordance with the Laws of England and the parties hereby submit to the exclusive jurisdiction of the English Courts.