Hydrate with the best

Data privacy policy


This Privacy Policy (‘Privacy Policy’, ‘Policy’ and ‘Privacy Statement’) sets out how iPro Sport Holdings Ltd. Company No. 09933310, Registered Office Address at 80 Guildhall Street, Burys St. Edmonds, Suffolk, England, IP33 1QB, United Kingdom (‘iPro Sport’, ‘We’, ‘Us’ and ‘Our’) uses and protects any information that you provide to us when you use our website www.iprosport.com (‘Site’) or products and services.

iPro Sport is committed to ensuring that your privacy is protected, and should we ask you to provide certain information by which you can be identified when using this Site, then you can be assured that it will only be used in accordance with this Policy.

This Policy is updated from time to time and the latest version of the policy is published on this page.

This Privacy Policy was updated on 07th September, 2018.

1What we collect

We may collect, store and use the following information:

  1. i.)Name and contact information such mobile or landline number, including email address and in some cases, your billing details and general financial and credit information.
  2. ii.)Demographic information such as postcodes, preferences, interests and hobbies.
  3. iii.)Information about your computer including your IP address, browser type, operating system etc. to track our website traffic but this will not identify you personally.
  4. iv.)Other information relevant to customer surveys and/or offers. Please note that the above such information may be collected via various ways when you register yourselves with our website, request any information, participate in surveys, promotions or use any other feature of this website. Furthermore, the information might be collected by using common online collection methods like web browser cookies and other common tools. Moreover, we collect information via third parties like social media websites (Facebook, Twitter, Google Plus, LinkedIn, etc.) that you connect to may give us information about you.

The data is collected by us when you visit this website, when use our online services, when entering into agreement with us and/or third party, when you request us to provide information about yourself to third party credit providers for loan or credit application purposes, when you communicate with us over telephone or in any other matter such as web chat, SMS, fax or email. Kindly note that in addition to collecting data directly from you, we may also obtain data about you from our carefully chosen training providers and other third-party service providers. However, failure by you to provide personal data when requested by us may mean that we are unable to provide certain services and products to you.

2How we use your data
  1. i.)iPro Sport will use your personal information for a number of purposes including:
    1. a.)carry out your requests, fulfill orders and process payments for our products and services;
    2. b.)communicate with you about your orders, purchases or account with us, including any requests, questions or comments you may have;
    3. c.)service administration related to the service, activity or online content you have signed up for including notifying you about the administration of a competition that you have participated in, or notifying you that a particular service, activity or online content has been suspended for maintenance, etc.
    4. d.)provide customer support, including processing any concerns about our services;
    5. e.)using IP addresses and device identifiers to identify the location of users, blocking disruptive use, establishing the number of visits from different countries, tailoring the content of our sites, apps or other services based on browsing behaviours, and determining which country you are accessing the services from.
  2. ii.)We may periodically send promotional emails about new products, special offers or other information including the businesses of carefully selected third parties which we think you may find interesting using the email address which you have provided.
  3. iii.)From time to time, we may also use your personal information to contact you for market research purposes. We may contact you by email, phone, post or fax.
3Sharing your personal information

iPro Sport will not sell any of your personal information including your name, gender, address, email address or credit card information to any third party. However, we may share the information collected from or about you in the following ways:

  1. i.)We may disclose your personal information with any of our employees, officers, insurers, professional advisers, agents and suppliers so far as necessary for the purposes set out in this policy.
  2. ii.)Your personal information may also be shared with our sponsors, partners, advertisers, advertising networks, advertising servers, and analytics companies or other third parties in connection with marketing, promotional, and other offers, as well as product information. Your information may also be shared with third parties we identify at the time you provide your personal information or otherwise with your consent
  3. iii.)If you choose to enter into one of our competitions, we may disclose your information to third parties or the public in connection with the administration of such promotion, as required by law, as otherwise permitted by the Promotion’s official rules, or otherwise in accordance with this Privacy Statement.
  4. iv.)We may disclose your personal information to other third parties:
    1. a.) where it is required to do so by law;
    2. b.) for the purpose of, or in connection with, any legal proceedings, or otherwise for the purpose of establishing, exercising or defending its legal rights;
    3. c.) if we believe that the disclosure is required by law or other legal process, if we believe that the disclosure us necessary to enforce our agreements or policies, or if we believe that the disclosure will help us protect the rights, property or safety of iPro Sport or our customers or partners;
    4. d.) if we sell the business or in the event of a reorganization, sales, lease, merger, joint venture, assignment, amalgamation or any other type of acquisition, disposal or financing of all or any portion of our business or any of the business assets or shares or a division thereof, in order for you to continues to receive the same products and services from, or to continue the same or similar relationship with, the third party.
4Protection of your personal information

iPro Sport are committed to ensuring that your personal information is secure and for this purpose we have taken certain standard security measures. We protect your information using security measures including physical, administrative and technical safeguards to reduce the risk of loss, misuse, unauthorized access, disclosure or modification of your information.

5How long do we keep your personal information for

We will keep your personal information for as long as we need it for the purpose it is being processed for. If you provide your personal information to enter into a promotion, we will only keep your personal information for as long as it is necessary for the administration of that promotion.

If you sign up for our newsletters / marketing communications, we will keep your personal information until such time you request that your information is deleted by you electing to unsubscribing which can be done at any time. We will still retain some of your personal information in order to ensure that you are not contacted again.

Your personal information may also be retained so that we can continue to improve your experience with us.

6Links to other websites

Our website may contain links to other websites which we might not own or operate. Once you have used this link(s) to leave our website, you should note that we do not have any control over the other such websites and therefore, we cannot be held responsible for the protection and privacy of any information which you may provide whilst visiting such websites and these websites are not governed by this Privacy Policy.